I don't understand why Zoom think this change is necessary. It seems as if everywhere on the face of the planet except a few home locations is deemed 'suspicious'! The so-called 'AI' is basically just looking up a list of known IP addresses and not considering the fact that people tend to work in different locations. This is a potential killer for us! Until a week ago, we were quite happily sharing our account, then things all changed. I am admin for a charity community of 400 members who need to be able to sign in to the shared Zoom account to start meetings. If this has answered your question to your satisfaction, please click the 'Accept as Solution' button below but if not please reply and we can continue the discussion. So basically this is a security feature built into the system and not something you can disable.īy the way, it would be great if we could have you work with sales to acquire some more licenses so you don't have to share and run into these workflow snags

By doing so, this will potentially cut down account hijackings due to compromised or weak credentials.

If Zoom detects that a user is logging into their account from an unusual or unknown location, Zoom will send the user an email with a One Time Password to enter into Zoom before they can access their account. OTP is a security feature that Zoom implemented to help protect Zoom customers who use the work email and password log on type without Two Factor Authentication (2FA) enabled. Ok, this referred to as One Time Password or OTP.

Zoom test login